On Demand CPD

Disciplinary Complaints - How to Act and Respond | CPD 1.5hrs

When a complaint arrives, it can be daunting for any professional.  So just what should you do when you receive notification that a professional complaint has been made against you or a practitioner you represent?  And what will the process be like?

This recorded webinar will prepare you should the day arrive. 

Presented by Sara Cameron and Chris Morris of CM Associates. 

Chaired by Garry Williams of Richmond Chambers.

The Process:

• The statutory scheme, regulations and associated practice note.
• What happens once a complaint is made
• Own motion v complaints from clients and others.
• Is it confidential?
• Who will make the decision?
• How long does it take?
• The appointment of investigators.
• Directions to provide information. 

The Response:

• The importance of engaging and engaging correctly.

The Decision:

• Confidential?
• The orders that can be made.
• Issues with penalty being determined at same time as substantive decision.

Reviews:

• LCRO v Judicial Review.

Charges

Appeals

CPD: 1.5 hours

To Access 

This webinar is FREE for Members and costs $95 incl gst for non-members. 

Members, please add to cart (you will need to log in first) and proceed through checkout - your order will be automatically discounted. 

For non-members please add to cart and proceed to payment - you may need to log in or register first. Once you have completed the purchase, the resource will become available. Please get in contact if you have any questions. 

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